One of the most important things a union does is support members when they need help. Whether someone is facing a disciplinary process, concerns about workload, redundancy proposals, workplace adjustments, or other employment-related issues, having a trained and knowledgeable colleague by their side can make a real difference.
Like many branches, LUCU relies on members who are willing to step forward and train as caseworkers. Casework can be challenging at times, but it is also one of the most rewarding ways to support colleagues and strengthen our union.
You do not need to be an expert in employment law, HR procedures, or university regulations before getting involved. UCU provides excellent training and support to help members develop the skills and confidence needed to represent colleagues effectively. Experienced branch officers and regional support are also available to provide guidance when required.
Being a caseworker offers the opportunity to:
- Support colleagues through difficult workplace situations.
- Develop valuable skills in representation, communication, negotiation, and problem-solving.
- Gain a better understanding of workplace policies and employment procedures.
- Play a direct role in protecting members’ rights and improving working conditions.
- Strengthen the collective voice of the union within the university.
We are particularly keen to expand our pool of trained caseworkers so that we can continue providing effective support for members across the university. Even if you are simply curious about what the role involves, attending an introductory training course is an excellent first step.
Upcoming UCU Training Opportunities
The following courses are available to members interested in developing their casework knowledge and skills:
Representing Members: An Introduction to Casework
An ideal starting point for anyone considering becoming a caseworker.
- 15 October 2026 (UK-wide, Online)
https://my.ucu.org.uk/app/courses/course_booking/CourseID/1941 - 11 November 2026 (Midlands Region, Online)
https://my.ucu.org.uk/app/courses/course_booking/CourseID/1933 - 28 January 2027 (UK-wide, Online)
https://my.ucu.org.uk/app/courses/course_booking/CourseID/1943 - 18 May 2027 (UK-wide, Online)
https://my.ucu.org.uk/app/courses/course_booking/CourseID/1944
Challenging Redundancy in the Workplace
Particularly relevant given the pressures facing the higher education sector and useful for anyone involved in supporting members through organisational change.
- 4 November 2026 (UK-wide, Online)
https://my.ucu.org.uk/app/courses/course_booking/CourseID/1942 - 9 December 2026 (Midlands Region, Online)
https://my.ucu.org.uk/app/courses/course_booking/CourseID/1934
Reasonable Adjustments: Supporting Members
- 5 May 2027 (Midlands Region, Online)
https://my.ucu.org.uk/app/courses/course_booking/CourseID/1955
Interested?
If you have ever thought about taking a more active role in the union, becoming a caseworker is a great place to start. The training is accessible, the support is there, and the skills you gain can make a genuine difference to colleagues when they need it most.
If you are interested in attending any of these courses or would like an informal conversation about what being a LUCU caseworker involves, please get in touch with the branch. We’d be delighted to hear from you.



